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Regulating an observable M/M/1 queue

Author:
Haviv, Moshe  Oz, Binyamin  


Journal:
OPERATIONS RESEARCH LETTERS


Issue Date:
2016


Abstract(summary):

Naor (1969) was the first to observe that in observable queues, customers' joining behavior may not coincide with the socially optimal one. The question then is how to regulate the system such that customers, while minding their own utility, will decide to join only when it is advised by society. After reviewing some existing mechanisms (some involving money transfers and some not), we suggest novel ones that do not involve money transfers and possess some advantages over the existing ones. (C) 2016 Elsevier B.V. All rights reserved.


Page:
196---198


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