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Health Information for the Public from the National Health Service in South West England

Author:
White, Pam J.   Hogg, Mary  


Journal:
Journal of Consumer Health On the Internet


Issue Date:
2005


Abstract(summary):

Highly publicized service issues in hospitals and within the National Health Service (NHS) have sparked numerous efforts to address the patient experience. Recognizing the need for quality health information for the public, South West England Web information services offer an example of how local and regional NHS organizations have responded to the call for access to quality health information resources. On the national level, NHS Direct has proven particularly innovative in its efforts to provide health information access to hard to reach populations. Suggestions for future library health information services for the public include improved metadata for Web-based services, a revised consumer health database, and information prescription programs


Page:
43-50


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