Predaceous Heteroptera are important components of natural and managed habitats. The extent of predatory habits among taxa ranges from those that are totally (or nearly totally) predaceous to those that are nearly totally phytophagous, but occasionally feed on arthropod prey. Because of that variability in predatory habit, the contributions of heteropteran taxa to management of pest species will vary greatly. The late Robert (Bob) J. O'Neil (1955-2008) added significantly to understanding the roles of and benefits from facultatively predaceous Heteroptera. His focus on behavioral and physiological attributes that permitted facultatively predaceous species to persist in agricultural habitats demonstrated that facultative predators could help prevent pest outbreaks, but were less effective at reducing numbers of species already considered above economic thresholds.